11. Enforcement and termination of franchise.


11.1. 
Notice of violation or default. In the event the franchising authority believes that the grantee has not complied with the material terms of the franchise, it shall notify the grantee in writing with specific details regarding the exact nature of the alleged noncompliance or default.
11.2. 
Grantee's right to cure or respond. The grantee shall have 45 days from the receipt of the franchising authority's written notice: (A) to respond to the franchising authority, contesting the assertion of noncompliance or default; or (B) to cure such default; or (C) in the event that, by nature of the default, such default cannot be cured within the forty-five-day period, initiate reasonable steps to remedy such default and notify the franchising authority of the steps being taken and the projected date that they will be completed.
11.3. 
Public hearings. In the event the grantee fails to respond to the franchising authority's notice or in the event that the alleged default is not remedied within 45 days or the date projected by the grantee, the franchising authority shall schedule a public hearing to investigate the default. Such public hearing shall be held at the next regularly scheduled or special meeting of the franchising authority that is scheduled at a time that is no less than 10 business days therefrom. The franchising authority shall notify the grantee in writing of the time and place of such meeting and provide the grantee with a reasonable opportunity to be heard.
11.4. 
Enforcement. Subject to applicable federal and state law, in the event the franchising authority, after such public hearing, determines that the grantee is in default of any provision of the franchise, the franchising authority may:
11.4.1. 
Seek specific performance of any provision that reasonably lends itself to such remedy as an alternative to damages, or seek other equitable relief; or
11.4.2. 
In the case of a substantial default of a material provision of the franchise, declare the franchise agreement to be revoked in accordance with the following:
(i) 
The franchising authority shall give written notice to the grantee of its intent to revoke the franchise on the basis of a pattern of noncompliance by the grantee, or one or more instances of substantial noncompliance with a material provision of the franchise. The notice shall set forth with specificity the exact nature of the noncompliance. The grantee shall have 90 days from the receipt of such notice to object in writing and to state its reasons for such objection. In the event the franchising authority has not received a response from the grantee or upon receipt of the response does not agree with the grantee's proposed remedy, it may then seek termination of the franchise at a public hearing. The franchising authority shall cause to be served upon the grantee, at least 10 days prior to such public hearing, a written notice specifying the time and place of such hearing and stating its intent to request termination of the franchise.
(ii) 
At the designated hearing, the franchising authority shall give the grantee an opportunity to state its position on the matter, present evidence and question witnesses, after which the franchising authority shall determine whether or not the franchise shall be revoked. The public hearing shall be on the record and a written transcript shall be made available to the grantee within 10 business days. The decision of the franchising authority shall be in writing and shall be delivered to the grantee by certified mail. The grantee may appeal such determination to an appropriate court, which shall have the power to review the decision of the franchising authority "de novo" and to modify or reverse such decision as justice may require. Such appeal to the appropriate court must be taken within 60 days of the issuance of the determination of the franchising authority.
11.5. 
Technical violation. The franchising authority agrees that it is not its intention to subject the grantee to penalties, fines, forfeitures or revocation of the franchise for so-called "technical" breach(es) or violation(s) of the franchise, which shall include, but not be limited, to the following:
11.5.1. 
In instances or for matters where a violation or a breach of the franchise by the grantee was good faith error that resulted in no or minimal negative impact on the customers within the franchise area; or
11.5.2. 
Where there existed circumstances reasonably beyond the control of the grantee and which precipitated a violation by the grantee of the franchise, or which were deemed to have prevented the grantee from complying with a term or condition of the franchise.